We have Student Services Officers appointed for Chinese, Korean, Japanese, and all other students. The Student counsellor is available if you need to talk to someone about any problems, whether relating to ICL or not. We can also refer students to outside professional counselling assistance when required.

ICL Business School is a signatory to the Ministry of Education "Code of Practice for the Pastoral Care of International Students".

The School has agreed to observe and be bound by the Code of Practice for the Pastoral Care of International Students published by the Minister of Education. Copies of the Code are available on request from this institution or from the New Zealand Ministry of Education website at http://www.minedu.govt.nz/goto/international.

IMMIGRATION: "Full details of visa and permit requirements, advice on rights to employment in New Zealand while studying, and reporting requirements are available through the New Zealand Immigration Service, and can be viewed on their website at http://www.immigration.govt.nz/.

ELIGIBILITY FOR HEALTH SERVICES: Most international students are not entitled to publicly funded health services while in New Zealand. If you receive medical treatment during your visit, you may be liable for the full costs of that treatment. Full details on entitlements to publicly-funded health services are available through the Ministry of Health, and can be viewed on their website at http://www.moh.govt.nz.

ACCIDENT INSURANCE: The Accident Compensation Corporation provides accident insurance for all New Zealand citizens, residents and temporary visitors to New Zealand, but you may still be liable for all other medical and related costs. Further information can be viewed on the ACC website at http://www.acc.co.nz.

MEDICAL AND TRAVEL INSURANCE: International students must have appropriate and current medical and travel insurance while studying in New Zealand. ICL could organize insurance for students, more details please view website at https://www.scti-online.co.nz/ispublic/policy-cover.aspx

Living Cost

It is recommended you allow at least $100 per week for general living costs if you are in pre-paid homestay accommodation. Homestay fee is $180 - 200 per week. If you choose to live in a flatting situation (sharing a house with others), you will likely be paying approximately $100 - $150 per week ($400 - $600 per month) in rent, plus a portion of the monthly telephone (approx $45, excluding long distance calls) and electricity rental (approx $60 - $150). You can also expect to pay up to $200 per month for food, depending on the choice and price of the food you eat. These prices also vary greatly depending on how many people you share the house with. Currency Calculator: http://www.xe.com/ucc/

The summary of Code of Practice

ICL Business School has agreed to observe and be bound by the Code of Practice for the Pastrol Care of the International Students published by the Ministry of Education. The summary of the Code is written here and is also available on request from in the New Zealand Ministry of Education website at http://www.minedu.govt.nz

Introduction

When students from other countries come to study in New Zealand, it is important that those students are well informed, safe, and properly cared for. New Zealand educational providers have an important responsibility for international students’ welfare. This summary provides an overview of the “Code of Practice for the Pastoral Care of international Students” (the Code), and provides a procedure that students can follow if they have concerns about their treatment by a New Zealand educational provider or agent of a provider.

What do I so if something goes wrong?

If you have concerns about your educational provider or by an agent of the provider, the first thing you must do is contact the principal, the administrator, or another person who has been identified to you as someone that you can approach about complaints at your institution. The Code requires all institutions to have fair and equitable processes before you can take the complaint any further. The Code also establishes the IEAA and the Review Panel to receive and adjudicate on students complaints.